Terms & Conditions

HomeTerms & Conditions

Tour Itinerary and Travelling Conditions

  • Tour itinerary may change due to tides and weather conditions.
  • All travellers under the age of 18 must be accompanied by a paying adult.
  • As this tour is off-road, we recommend that pregnant travellers or people with existing medical conditions seek medical advice before booking this tour.

Payment Policy

  • Full payment required at the time of booking when booking online.
  • A 1.5% surcharge will apply to the total amount if payment is made by VISA or MasterCard
  • AMEX or Diners is not excepted for payment

Cancellation Policy

  • Bookings cancelled more than 48 hrs prior to departure will incur no cancellation fee.
  • Bookings cancelled between 24 - 48 hrs prior to departure will incur a 50% cancellation fee.
  • Bookings cancelled less than 24 hrs prior to departure or failure to board the tour will incur a 100% cancellation fee.
  • Non utilised tour components will not be refunded.

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Get In Touch

Phone+ 61 7 4194 9222
           Australia Toll Free 1800 678 431

EmailThis email address is being protected from spambots. You need JavaScript enabled to view it.

AddressPMB 1, Urangan
           Hervey Bay QLD 4655

Making News

Fraser Explorer Tours receives Hall of Fame industry award!

We've just been awarded Certificate of Excellence by the TripAdvisor for the 7th year in a row!

Qld Parks have issued a rhyming dingo safety warning for Fraser Island visitors - have you seen them yet?