Terms and Conditions

Name: K'gari Explorer Tours
Price range: $

Effective 1 October 2026

TOUR ITINERARY AND TRAVELLING CONDITIONS

We make reasonable itinerary changes due to tides, weather, safety or operational requirements. If a material part of the tour cannot be provided, we will offer an appropriate remedy, which may include rescheduling, a refund or a partial refund for any reduction in value.
All travellers under the age of 18 must be accompanied by a paying adult.
Please note we do not carry children under the age of 1 on our tours.
As our suite of tours are off-road, we recommend that pregnant travellers or people with existing medical conditions seek medical advice before booking.
Travellers need to be independently mobile to access and disembark the 4WD buses and all tour sites visited. For guests requiring a wheelchair, we recommend discussing your situation with one of our Reservations Agents prior to booking, to ensure that your requirements can be accommodated.

PAYMENT POLICY

Full payment is required at the time of booking for online transactions.
A credit card surcharge will apply to the total amount if payment is made by VISA or MasterCard.
AMEX or Diners are not accepted forms of payment.

Bookings cancelled more than 48 hrs prior to departure will not incur a cancellation fee.
Bookings cancelled between 24 - 48 hrs prior to departure will incur a 50% cancellation fee.
For bookings cancelled less than 24 hrs prior to departure, including amendments or failure to arrive will incur a 100% cancellation fee.
Non-utilised tour components are not refundable, transferable, or redeemable where you choose not to use them. This does not apply where we fail to provide the component or materially change the tour.

Bookings cancelled more than 15 days prior to departure will not incur a cancellation fee.
Bookings cancelled less than 15 days prior to departure, including amendments or failure to arrive will incur a 100% cancellation fee.
Non-utilised tour components are not refundable, transferable, or redeemable where you choose not to use them. This does not apply where we fail to provide the component or materially change the tour.